Privacy Policy

Information We Collect

Account Information

When registering, we collect your name, email address, phone number, company name (for professionals), and billing information.

Health Data and Exercise Data

We collect data related to your exercises, rehabilitation progress, AI movement analysis results, and therapy plans prescribed by physiotherapists/physiatrists.

Device and Usage Data

We automatically collect device information, IP address, browser type, application usage statistics, and interaction data.

Biometric Data

With your consent, we collect biometric data from connected smartwatches (heart rate, activity levels).

How We Use Your Information

We use your information to:

Provide personalized physiotherapy and rehabilitation services
Analyze movement patterns using AI for exercise feedback
Enable physiotherapists to monitor patient progress
Send notifications about exercise schedules and progress
Improve our AI algorithms and platform functionality
Comply with legal and regulatory requirements
Communicate with you about service updates and support

Data Sharing

We share your data only in the following cases:

With your assigned physiotherapist(s) for therapeutic purposes
With trusted service providers (cloud hosting, payment processing) under strict confidentiality agreements
When required by law or legal process
With your explicit consent for research purposes (anonymized data only)

Note: We never sell your personal or health data to third parties.

Cookies and Tracking

We use cookies and similar technologies for authentication, settings, analytics, and service improvement. You can control cookies through your browser settings. See our Cookie Policy for details.

Data Security

We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

You can access, update, or delete your personal data through account settings or by contacting us. You can also unsubscribe from promotional communications at any time.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

Contact Us

For privacy-related questions or concerns, contact us via contact form or +385 98 598 302